Test Answers on human resource management

HMGT 3300 Review

question Loyal customers are price _____________ compared to brand-shifting patrons. answer insensitive question Undifferentiated marketing is more suited for _____________ products. answer homogeneous question The ________ product level answers the question of what is really being bought. answer core question The additional consumer services and benefits built around the actual product are called the: answer […]

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HMGT Final, set 2

question Which of the following requires that employers analyze their work force and develop a plan of action to correct areas of past discrimination answer Affirmative Action question The action brought against an employee who fails to conform to the policies or rules of an organization is termed _____ answer Discipline question The negotiation between […]

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HMGT 3300 Exam 1

question Service marketing requires bother internal marketing and _________ marketing. answer interactive question A system of values and beliefs in an organization that reinforce the idea that providing the customer with quality service is the principal concern of the business is called __________. answer Service Culture question Mission statements should be realistic and general in […]

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Human Resource Management Exam

question It refers to a design of formal systems in an organization to manage human talent for accomplishing organizational goals answer Which of the following statements is true of the functions of human resource management? a. It is a clerical operation in large companies concerned with payroll and employee records. b. It refers to a […]

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Human Resource Management Exam 1

question Human resources answer people an organization employs to carry out various jobs, tasks, and functions in echange for wages, salaries, and other rewards. question Human Resource management answer set of managerial actitities and tasks concered with developing and maintiatning a qualified workforece in ways that contribute to your organizations effectiveness question hierarchy of human […]

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HMGT CH14 – Flashcard

question Decision making, communicating and controlling are key functions of a answer manager question The three management skill areas are answer conceptual, interpersonal, and technical question Looking at the past and using that information to predict the future is known as answer forecasting question Great leaders answer are motivated and grow into their roles question […]

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Human Resources Management (Lepak/Gowan) – Chapter 2

question Strategy answer Plan for achieving a competitive advantage over its rivals question Cost leadership strategy answer Outperforming competing firms within an industry by maintaining the ability to offer the lowest costs for products or services; costs are the underlying focus; maximizes predictable employee outcomes (jobs functions) question Differentiation strategy answer Achieving competitive advantage over […]

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HUMAN RESOURCE MANAGEMENT- TEST

question The nurse manager should view the HR staff as answer internal consultants. NOT: antagonists, researchers. question _______________sets the wage paid for each job classification. answer Human resources. NOT: CFO, nurse manager, physical therapy question The Joint Commission Staffing Effectiveness answer CHOICES:? Family complaints and patient complaints *don’t think so. ?UNDER STAFFING AS COMPARED TO […]

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Chapter 3 Human Resource Management

question discriminatory situations answer A primary responsibility of an HR manager is to assist in avoiding any _____ _____ that can create legal, ethical or social problems with employees, former employees, the community or other stakeholders. question Discrimination answer making distinctions, or choosing one thing over another; in HR, it is making distinctions among people. […]

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Hospitality Human Resources Management and Supervision: Final Exam Notes

question Affirmative Action Plan answer Establishes guidelines for recruiting, hiring, and promoting women, qualified minorities, persons with disabilities, covered veterans to eliminate the present effects of past employment discrimination. Employer must analyze current employment practices and the makeup of its workforce for any indications that women and minorities are excluded or disadvantaged. Employers with 50 […]

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HMGT 3700: Test 4a, CH: 10-12

question Account Receivable answer a customer who owes a business for services that have not been paid. question Folio answer the bill containing the account of a guest. question Hotels have two types of customers: answer Transient guests, City guests question Transient Guests answer those currently registered and occupying rooms. question City Guests answer persons […]

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CH 9 Human Resource Management

question How Do You Get Hired? answer How do you get hired by one of the companies on Fortune magazine’s annual “100 Best Companies to Work For” list—companies such as Google, Boston Consulting Group, SAS Institute, and Wegmans Food Markets, which are on the 2012 list? You try to get to know someone in the […]

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Combo with Summary Chapter 15 Human Resource Management and 2 others

question HRM in a Global Environment answer -Foreign countries can provide a business with new markers -Companies setup companies overseas because of lower labor const -Technology makes it easier for companies to spread work around the globe -Global activities are simplified and encouraged by trade agreements among nations -When organizations operate overseas, they hire a […]

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IHRM-International Human Resource Management Quiz

question An expatriate answer Is an employee transferred out of their home base to the firm’s international operation. question Which of the following is not a category of an employee in an international firm? answer Multi-country national question Which department of an organization is the major user of language translation services? answer Human resources question […]

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International Human Resource Management MGMT3025

question What are HRM Activities? answer Human resource planning, staffing (recruitment, selection, placement), performance management, training management, training and development, compensation & benefits, industrial relations question What is Morgan’s 3-D definition of IHRM answer 1. The Hr activities of procurement, allocation & utilization 2. The countries where IHRM occurs a. Host-country where subsidiary may be […]

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Chapter 1; LO2: Understanding the Strategic Human Resource Management Process

question Step 1: Organization Mission, Goals, and Strategy Analysis answer Mission statement Generic Strategies question Mission statement Generic Strategies answer outlining the purpose, long-term objectives, and activities the organization will pursue and the course for the future. question Generic Strategies answer Cost leadership strategy Differentiation strategy Focus strategy question Cost leadership strategy answer strategy to […]

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PMP – Human Resource Management

question HR – Whose responsibility is it to improve team members’ competencies? 303 answer Project Manager question HR – Which PROCESS group is the HR Management done? 303 answer EXECUTING PROCESS GROUP question HR – Projects are planned by the team or the project manager? 303 answer Project Manager question HR – Does the Project […]

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Management – Robbins & Coulter, 11th edition, Chapter 12, Managing Human Resources

question High-performance work practices answer Work practices that lead to both high individual and organizational performance question Labor union answer An organization that represents workers and seeks to protect their interest through collective bargaining question Affirmative action answer Organizational programs that enhance the status of members of protected groups question Work councils answer Groups of […]

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Chap. 10 – Human Resource Management

question Human capital answer the economic value of people with job-relevant abilities, knowledge, ideas, energies and commitment question human resource management goal answer build an organizational performance capacity through people 1. Attracting a quality workforce 2. developing a quality workforce 3. Maintaining a quality workforce question strategic human resource management answer mobilizing human capital through […]

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Human Resource Management in Canada 12 edition – Cap U

question EXPLAIN how to develop an orientation program. answer New employees need a clear understanding of company policies, expec-tations regarding their performance, and operating procedures. Orientation is part of the socialization process that instills in new employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the organization. Onboarding helps to […]

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Human Resource Management Exam 3 Chap 9-12

question High-Performance Work System answer The right combination of people, technology, and organizational structure that makes full use of the organization’s resources and opportunities in achieving its goals. question brand alignment answer The process of ensuring that HR policies, practices, and programs support or are congruent with an organization’s overall culture (or brand), products, and […]

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