Enterprise System
683 words 2 pages

Enterprise system is “Enterprise Software running on an Enterprise Platform” (http://www.officevision. com/pub/p5ee/definitions.html), which demonstrates certain attributes such as scalability; mobility and security. There are different types of enterprise systems designed to support different areas in an organisation. As customers today demand a different relationship with suppliers, a different marketing approach that focuses on customer’s requirements […]

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Business Business Operations Business Process Customer Customer Relationship Management Customer Service Enterprise Technology Management Marketing Service Supply Chain supply chain management Technical Support Technology
1 Help Desk Standard Operating Procedures (Sop)
326 words 1 page

1Help Desk Standard Operating Procedures (SOP) The purpose for this document is to describe the procedures and standards of performance associated with the Turnpike Traffic Operations Help Desk section. 1. 1Current Operations Help Desk operations is a function of the Traffic Operations network team. The Help Desk specialist is responsible for maintaining a database with […]

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Business Business Operations Business Process Computer Science Customer Service Information Age Information Technology Management Marketing Technical Support
Smeda Call Centre
2091 words 5 pages

In depth research was conducted and comprehensive development plans were formulated after the identification of impediments and retardants. The all-encompassing sectoral development strategy involved recommending changes in the regulatory environment by taking into consideration other important aspects including finance, marketing, technology and human resource development. SMEDA has so far successfully formulated strategies for sectors including […]

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Business Business Process Customer Service Information Technology Internet Management Marketing Outsourcing Technical Support