Change Management Flashcards

Change Management 1

What is change management not? Organisational change is not: 1) about personal change (leadership, psychology) 2) creating new organizations (entrepreneurship, innovation, enterprises) What is change management / organizational change? Change management is on what is happening inside existing organizations and in their environment. Is has something to do with organization. What are organizations? Organisations are […]

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Ch. 16: Organizational Change & Change Management

old state –> unfreeze–> change–>refreeze–> new state Lewin’s Process of Org Structure: unfreezing stage in Lewin’s procces by which ppl become aware of the need for change refreezing stage in Lewin’s process where making new behaviors relatively permanent & resistant to further change change agent – a person responsible for managing a change effort – […]

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Competency 317.2.4 – Conflict and Change Management

Cognitive conflict Issue-based differences in perspectives or judgments Affective conflict Emotional disagreement directed toward other people Devil’s advocate A person who has the job of criticizing ideas to ensure that their downsides are fully explored Dialectic A structured debate comparing two conflicting courses of action Avoidance A reaction to conflict that involves ignoring the problem […]

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B. Images of Change Management (Palmer)

What are the two images of managing? management as shaping vs management as control Management as Controlling -(image of management) -most dominant image of management linked to activities like panning, supervising, organizing, directing, reporting, budgeting and coordinating -resources are allocated to departments and staff have refined roles organization seen as a machine Management as Shaping […]

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Business – Unit 4, Area of Study 2 – Change Management

Change Any alteration in the internal or external environments. Organisational Change The adoption of a new idea or behaviour resulting in a difference in the form of operations in a business Managing Change – some changes are forced, some are planned. – ability manage, embrace and adapt change will determine competitive advantage and survival. – […]

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Unit 8: Change Management Test Questions

external forces for change (name the 4) originate outside the organization: 1. demographic characteristics 2. technological advancements 3. shareholder, customer, and market changes 4. social and political pressures internal forces for change (name the 2) come from inside the organization; might be subtle such as low job satisfaction 1. human resource problems or prospects 2. […]

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Entpra2_Quiz.Prosci Change Management

change management the pricess, tiols and techniques to manage the people side of change to achieve the required business results leadership/sponsorship project management change management project change triangle model leadership/spinsorship provides guidance/governance project management gives structure to the technical side of the change change management supports the people side of the change current state transition […]

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MHR – Change Management

External forces for change Originate outside the organization. Such forces often apply to your organization and its competitors or even entire industries Demographics, technological advancements, shareholder, customer, and market changes, social and political pressures Internal forces to change come from inside the organization HR problems and prospects, managerial behavior and decisions 3 General Types of […]

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Change Management Test

What is change management? Brown (2011) “Change is the name of the game in manaement today.” Why do people resist change? Armstrong (2012) states that people resist change for a variety of different reasons, and they feel that the proposed change is asking them to do more for less. List 3 change management models ADKAR […]

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CS 490: Change Management

What are the main reasons that people resist change within an organization? 1. Change is about future but we live in the present 2. Change is perceived as being always destructive 3. More work 4. Uncertainty 5. Ruining existing plans Three Phases of Change 1. Current State – employees live here 2. Transition State 3. […]

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Change Management WGU C721

Five elements that support management’s effective attainment of organizational goals planning, organizing, directing, controlling resources, and staffing Define Management the process of working with and through people to achieve organizational goals 2 essential pieces in organizations that must be integrated effectively to lead to high performance. Management and Leadership What are the traits of an […]

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4: Change Management in HIM

active listening occurs when an individual makes a conscious effort to hear and understand the message being conveyed ADKAR model a change management model that is utilized to assess individual change management issues; five building blocks -awareness, desire, knowledge, ability, and reinforcement in regards to the change initiative- are necessary components for individuals to understand […]

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NCOA Unit Manager – 7 Change Management

What is Adaptability? Adaptability is the ability to adjust to changed, unexpected, or ambiguous situations by actively seeking information and by demonstrating openness and support of different and innovative change ideas. What are the 3 elements of Adaptability? Cognitive flexibility, Emotional flexibility, and Dispositional flexibility. Describe Cognitive flexibility. The ability to use different thinking strategies […]

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CIMA E2 – 8. Change Management

What is change management? approach to transitioning ind. teams/org to a desired future state. Change agent individual or group that helps to bring about strategic chanage in an organisation What causes org. change Is driven by: External Events: Competition, change in customer taste, social changes, recession, political and legal pressures, new tech Internal Events: out […]

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EY – Change Management

What could go wrong with change management? ✦Data loss ✦Unauthorized changes ✦Resistance to changes ✦Not testing a change sufficiently or correctly How to reduce risk of things that can go wrong? ❑ Perform an Audit ✦Walkthrough ✦Asses risk ✦Test controls 3 Types of IT Controls ❑ Company-Level Controls ❑ Application Controls ❑ General Controls Company-Level […]

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Chapter 7; Change Management

5 stages of Organizational Decline Blinded Inaction Faulty Action Crisis Dissolution managing Change resistance to change is casued by self-interest, misunderstanding and distrust, and a general intolerance for change. 8 Reasons for resistance of change 1. Fear of the unknown 2. Fear for loss of security 3. Fear for loss of power 4. Lack of […]

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Security+ Chapter 21

Change management can be applied to every type of software development EXCEPT: – Security patches – Source code – Web pages – Change management should be applied to all types of software development. Change management should be applied to all types of software development. All access to systems, software, and data should be assigned using […]

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The role of leadership in change management

The role of leadership in change management Managers and leaders of the organisation play a vital role in the successful implementation of organisational change. There are three skills necessary for effective leadership -Diagnosing -Adapting -Communicating Leadership is to manage organisations through periods of change or crisis The leader is a vital component of the change […]

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Develop the Change Management Plan INPUT

Change Management Resources, Roles, and Responsibilities Strategy; Communication Strategy; Learning and Development Strategy; Change Resources Inventory; Procurement Guidelines and Policies Resource Plan Communication Strategy; Current Communication Channels, Tools, and Methods; Key Messages; Learning and Development Strategy; Project Charter and Documentation; Project Schedule and Plan; Sponsorship Strategy; Stakeholder Analysis; Stakeholder Engagement Strategy; Transition Strategy Communication Plan […]

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Course 14v6 Change Management

Janssen’s Model of Change – four stages Contentment, Denial, Confusion, Renewal Contentment No need or demands for change, in control, energy is focused on the current system, cycle complete Denial First reaction to change; can help stay focused on current priorities, try to suppress pressure of changes, may respond with anger, avoidance, and frustration Confusion […]

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The Irrational Side of Change Management by Carolyn Aiken and Scott Keller

Four basic conditions are necessary before employees will change their behavior 1. A COMPELLING STORY, because employees must see the point of the change and agree with it 2. ROLE MODELING, because they must also see the CEO and colleagues they admire behaving in the new ways 3. REINFORCING MECHANISMS, because systems, processes, and incentives […]

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