Allow separate systems to communicate directly to eachother, eliminating the need for manual entry into multiple systems
What are the 2 advantages of integration?
1. Information sharing across databases
2. Increase in quality
Use of internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources
Application Integration
Integration of a company’s existing management information systems
Data Integration
Integration of data from multiple sources
What are the 2 types of data integration?
1. Forward
2. Backward
Forward Integration
Sends information entered in a given system automatically to all downstream processes and systems
Backward Integration
Sends information entered in a given system automatically to all upstream processes and systems
What is the advantage of forward-backward integration and which is more popular?
Create, delete and update information on any system; Forward
Enterprise System
Provides enterprise wide support and data access for a firm’s operations and business processes
Enterprise App Integration (EAI)
Connects plans, methods and tools aimed at integrating separate enterprise systems
Legacy system
Current EAI system that will be the base for upgrades or integrations
Several types of software that sit between and provide connectivity for 2 or more software apps
EAI Middleware
Takes a new approach to middleware by packaging commonly used apps together, reducing the time needed to integrate apps from multiple vendors
What are the 3 primary enterprise systems?
1. Supply Chain Management
2. Customer Relationship Management
3. Enterprise Resource Planning
Supply Chain
All parties involved directly or indirectly in obtaining raw materials or product
What are the 5 activities and definitions of what supply chain does?
1. Plan – prepare resources required to meet demands
2. Source – build relationships with suppliers
3. Make – Manufacture products and schedules
4. Deliver – Plan for good transportation
5. Return – Support customers and product returns
Supply Chain Management (SCM)
Management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability
Supply Chain Visibility
Ability to view all areas up and down the supply chain in real time
Supply Chain Planning Systems
Uses advanced algorithms to improve the flow and efficiency of the supply chain while reducing inventory
Supply Chain Execution Systems
Ensures supply chain cohesion by automating the different activities of the supply chain
Electronic Data Interchange (EDI)
Standard format of electronic exchange of information between supply chain participants
What are 3 business areas of SCM?
1. Procurement
2. Logistics
3. Materials Management
Purchasing of goods/services to meet the needs of supply chain
Processes that control the maintenance, distribution and replacement of materials and people to support the supply chain
Materials Management
Activites that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution and warehousing; focus on quality and quantity of materials
Cradle to Grave
Provides logistics support through the entire system or life of the product
3D Printing
Process that builds a 3D solid object from a digital model through layers
Computer Aided Design/Manufacturing Systems (CAD/CAM)
Used to create the digital designs and then manufacture the products
Maker Movement
Cultural trend that places value on person’s ability to be a creator of things as well as consumer of things
What are 3 commonalities of makers?
1. Creativity
2. Design interest
3. Access to raw materials and tools
Center that provides resources to the public that would be inaccessible/unaffordable
RFID Electronic Product Code (RFID EPC)
Promotes serialization or the ability to track individuals items by using the unique serial number associated with each RFID tag
What are 3 components of RFID system?
1. Tag
2. Reader
3. Computer network
Unmanned aircraft that can fly without a human and use GPS to get logistics of package delivery
What are the 2 issues with drones?
1. FAA Approval
2. Inability to detect objects
Focuses on creating AI devices that can move and react to sensory input
Supply Chain Event Management (SCEM)
Enables an organization to react more quickly to resolve issues; software increases real time information among partners and decrease response time to unplanned events
Selling Chain Management
Applies technology to activities in the order life cycle from inquiry to sale
Collaborative Engineering
Allows company to reduce costs and time required during design process
Collaborative Demand Planning
Helps companies reduce investment in inventory while improving customer satisfaction through product availability

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